Use when partner readiness needs a system rather than a course: academy design, certification operations, train-the-trainer, readiness coaching.
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Use this when partner readiness needs a system rather than a course. Start from the learner population (roles, count, geographies), the current training and certification state, the academy platform, and the readiness bar per role.
Learning paths per role — sell, implement, support — with modules that name their outcomes, and a certification ladder with pass bars and a twelve-month expiry.
Each path names its owner and its refresh SLA. A path with no refresh date decays quietly, which is the failure mode worth designing out.
Enrolment targets, exam operations, the tracking dashboard, and the re-certification triggers.
Read throughput and pass rates monthly, tied to business impact — partner revenue, retention, delivery quality, satisfaction — not to completion counts alone. A path below its bar gets one dated fix window.
Certify partner trainers against a quoted rubric, hand them the kit (decks, labs, exams), and audit their first cohorts.
A trainer who misses the bar re-certifies. They do not scale.
Delivery-readiness checks per team, adoption coaching where AI tooling is in play, and a scored 1-to-5 readiness rubric per area with a banded interpretation behind the ready or not-ready call — with its evidence — before a team takes client work.
The academy blueprint, the certification dashboard read, the trainer roster, and the readiness calls with their evidence.
No platform means running from shared documents and sheets marked as interim, with platform selection as the first action. No readiness bar means drafting one from the delivery needs and confirming with the owner.
No academy content, certification grant, or readiness call goes to a partner without your explicit yes.
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